Throughout my years as Executive Director at The Garlands, I've enjoyed many conversations with our members. And given the inquisitive nature of our members, I've fielded my share of questions as well. It's very important to me to be available and interactive with our community, because 1) I enjoy it, and 2) that's where I get the best feedback on how to maintain The Garlands high standards and lifestyle.
In addition to impromptu talks, we've set up regular Q&A sessions to discuss dining and activities. In addition to these Q&As on general topics, we look for feedback in our suggestion box, survey members annually and ask for their input/act on their suggestions and host monthly chats with the executive director as well as regular "state of the union" member meetings. Community and lifestyle are what's most important to us at The Garlands, and nobody knows how we're doing better than our members who live it everyday. That's why I like to say, "when you're a member here, you've always got my ear!"
Labels: Chicago assisted living, chicago senior living, From the Executive Director, Midwest retirement home, retirement community