Lettuce Chat About The Garlands Difference
Some say it is the architecture. Others appreciate the fine dining and special events. And of course, there are also the many treasured relationships among neighbors…
The truth is, all of these benefits contribute to “The Garlands difference,” however, in almost every thank you letter, comment card, satisfaction survey, and Google review, the Garlands team is lauded for its most noticeable difference—exceptional service and care.
“When it comes to offering the finest in hospitality, there are several key ingredients that go into the ‘salad bowl’ of providing successful customer satisfaction,” says Nancy Wilson, director of hospitality at The Garlands.
“A positive reputation, strong management team, competitive pay, and quality benefits are essential primary ingredients for exceptional service,” says director of human resources, Linda Lankford.
“However, perks that address team members’ physical, mental, and financial well-being are the ‘extra toppings’ that go a long way toward building a strong workforce that truly feels appreciated.”
Lettuce Chat About Appreciation
Key ingredients to The Garlands customer service “salad bowl” include health and wellness stipends, mental health support, and a comfortable place to relax, recharge, and socialize with colleagues that put Garlands team members in a better position to serve and care for others.
Lettuce Chat About Job Perks
- Want to gain strength, mental clarity, and a more healthful lifestyle? The Garlands offers fitness reimbursement—from athletic training to Zumba.
- Need a new pair of tennies for your workout or comfy shoes? The Garlands offers reimbursement for sneakers and specialized on-the-job shoes.
- Looking for personal enrichment or professional growth? The Garlands offers tuition reimbursement.
- Need a comfortable place to relax, unwind, and eat a healthy snack during your workday? “Lettuce Chat!”
Lettuce Chat About Putting the Break in Break Room
The Garlands latest capital improvement project is a perk that Garlands team members are definitely chatting about!
“The new ‘Lettuce Chat’ employee break room offers a comfortable and well-equipped area for employees to relax, interact with colleagues, chill, and recharge,” says Dawn L. Kempf, chief operating officer.
Offering a comfortable and inviting residential setting, complete with television, Wi-Fi charging stations, upgraded appliances, a relaxing massage chair, and healthy snacks—like salads, fresh cut fruits and vegetables, grab-and-go granola bars, and a healthy soup-of-the-day—Lettuce Chat is truly worth, well, chatting about!
“More than ‘nice-to-have’ extras, thoughtful perks like Lettuce Chat complement a supportive workplace culture and enhance one’s daily experience. They let employees know that they are appreciated.” ~Linda Lankford, director of human resources
“And, when employees know they are valued and supported, it boosts job satisfaction, helps create an enthusiastic work environment, and instills a stronger sense of loyalty to the company and the people we are privileged to serve,” says Kempf.
And that’s The Garlands difference that people are really, well, chatting about!
